Connecting to account server...

[Sandy_Beret]

When I am connecting to the account server,
I am told:
"The connection has been refused."

anyone else getting this ATM ?

I can't get in to online play...
I have a few different accounts and none of them will get in...

[Chuc]

Its a common telstra thing..
http://www.gamearena.com.au /forums/battlefield2/thread.php/4195853

[Sandy_Beret]

Oh.. f*cking Telstra...
I am sooooooooo glad I went with BIGPOND (*choke*)

thanks...

*sigh*

[Lucid Nightmare]

I'm getting that too.
**Sigh**
Just when I've finished downloading the beta too.....

[Sandy_Beret]

the beta 0.6 PR ? where from ?

(nice to know I am not the only unhappy Telstra punter)

[Lucid Nightmare]

http://www.bigdgaming.net/viewtopic.php?t=736
Here ^^^

There's a direct download link floating around somewhere too. Not sure where. Might be in that thread.

[Jim]

Catch up boys :P

Direct link is here. Second post in this thread. (http://www.bigdgaming.net/viewtopic.php?t=749)

[Ablack77]

the beta 0.6 PR ? where from ?

(nice to know I am not the only unhappy Telstra punter)

Yup! I've been getting it to **PHEW, it's not my PC again.**

[Sandy_Beret]

still happening and all of Telstra's web-based tech help is unavailable...
there must be a hundred thousand BF2 vanilla lemmings complaining to them...
I won't bother phoning them because I have better things to do than wait 'on
hold' for three quarters of an hour or whatever...

if anyone here finds out from the horses mouth (Bigpond) what's up, please post it in here...

yay BigSludgePond

[Jim]

You poor bastards.

You all have my deepest sympathies :twisted:

Id be squeeling for a month of credit on my bill but I know what the chances would be like of that happening.

[Sandy_Beret]

You poor bastards.

You all have my deepest sympathies :twisted:

Id be squeeling for a month of credit on my bill but I know what the chances would be like of that happening.

when my last modem died they did that... gave me a month free.... my current (replacement modem) also died... but luckily I had a spare one of another brand... methinks a binge of whingeing is called for.. to and at telstra

[workingrobbie]

methinks a binge of whingeing is called for.. to and at telstra

I don't think they'll care <.<

[Sandy_Beret]

methinks a binge of whingeing is called for.. to and at telstra

I don't think they'll care <.<

I know.. but venting helps my anger management process now I can't blow you guys to pieces with heavy AT

[Lucid Nightmare]

Just make a whole bunch of molotov's and go throw them at your nearest telstra branch then giggle as they all run out screaming and covered in flames.

[rogue leader]

Same thing has happened to me, and yes I'm using Bigpond too. I tried last night at about 8pm EST and got the message. Just tried again today 5pm and the same message.

[Ablack77]

Just keep trying guys, Do a few restarts, etc.
It only happend a couple of times for me i did a restart and everything was fine, next day same thing.

Also Sandy, It isn't worth ringing bigpond and complaining UNLESS you threaten to cancel the service!
Tell them you've had a guts full of of their service and you think you'll change ISP's.

I've had my ISP bill chopped in half because I threatened to cancel.
(did a lil ringing around in regards to competitor prices)

What you want is for them to put you through to the cancellations dept.
That is where you get the best deals. :wink:

[Sandy_Beret]

Just keep trying guys, Do a few restarts, etc.
It only happend a couple of times for me i did a restart and everything was fine, next day same thing.

Also Sandy, It isn't worth ringing bigpond and complaining UNLESS you threaten to cancel the service!
Tell them you've had a guts full of of their service and you think you'll change ISP's.

I've had my ISP bill chopped in half because I threatened to cancel.
(did a lil ringing around in regards to competitor prices)

What you want is for them to put you through to the cancellations dept.
That is where you get the best deals. :wink:

Good advice... think I'll do that :)

edit:
_____________
late night here... as of this morning my sig image no longer shows in this forum or reality mod... Telstra has f*cked up bigtime... and more details of general Telstra hassles with their network, for those who could be bothered reading:
(from: http://whirlpool.net.au/article.cfm/671 )
UPDATE | Many users have provided further information on the technical problems on Telstra's network. Thankyou to everyone who responded to this article, filling in our gaps and correcting us where necessary. The news forum attached to this article provides valuable further information about the problems.Network problems continue to dog Telstra's broadband network. The problems appear to be related to Telstra's domain name servers which are not refreshing their information from the rest of the internet fast enough. Mail server problems also appear to be related to the DNS server issues. The problems have started occurring since Telstra installed state-based POPs (Points Of Presences) recently.DOMAIN NAME SERVER PROBLEMS | Telstra has put new DNS equipment in NSW and while the less technically-minded Telstra management believe this to be bedded down by now, helpdesk staff have been finding out from Whirlpool readers that there are still big problems out there!

Domain Name Servers (DNS) are a critical to the operation of the internet. When a user types a plain english web address (e.g. whirlpool.net.au) into their browser, that request is passed to a DNS server which translates it into an IP address (e.g. 203.147.195.49) which is the true address of a computer on the internet.

Telstra's domain name servers are not updating changes from the rest of the internet as quickly as they should, resulting in some DNS requests getting the wrong answer.

DHCP PROBLEMS |Telstra also appears to have changed its DHCP configuration. DHCP is used to assign an IP address to each customer.

For many users, two separate IP addresses are required for a broadband internet connection -- one for the computer's network card and one for the 'virtual' network card created by the PPPoE protocol (which is not used by cable customers).

Unfortunately, Telstra's standard installation procedure is to leave the network card configuration as DHCP (whereby the operating system is left to find an IP address for the card from an available DHCP server), which may have worked fine in the past but does not appear to be working so well now.

Windows in particular tries to reconfigure the network card every six minutes and while this may not have been a problem in the past, it does not seem to be working well now, causing sporadic delays on the user's PC each time.

The DHCP servers are setting the IP address for the PPPoE software correctly, but they are not responding to Windows' request for an IP for the network card. This is actually correct operation -- but in the past, they would reject requests from Windows quickly. At the moment, rejections seem to be very slow.

For correct operation, affected users should change their TCP/IP settings for that card by assigning a permanent, private IP address to the network card - Whirlpool recommends 192.168.0.x (whereby x is a number between 166 and 245). The 192.168 range is reserved for local networks and is non-routable on the internet. (Don is currently working on some instructions for each version of Windows and will post a message in the forums when they're completed)

MAIL SERVER PROBLEMS RELATED | As Whirlpool readers will know, Telstra has problems with anti-spam groups like orbz.org blocking users' mail addresses at bigpond.net.au.

Most users won't actually realise that Telstra has equipment scanning the entire network up to twice a day to check for open relays on customer systems. Telstra has put these and other measures in place to try to prevent other internet users from using "Open Relays" to send BPA users spam.

However the latest mail server problems seem to be related to the mail servers doing reverse DNS lookups on every piece of mail sent or received.

The bad news is that many of the mail servers seem to exist on the 144.* IP range. Given that Telstra's new DNS servers aren't updating properly in the 144.* IP range, and that the mail servers must now have accurate DNS information to operate reliably, it's fairly clear why mail might not be moving!

The problem may also be affecting customers who have a 61.* IP address assigned if they have set their DNS settings incorrectly.

WHAT WAS WRONG WITH 144 | The original problem with the 144.* IP range was uncontrollable size changes to the MTU (Maximum Transmission Unit) of each packet.

The internet sends all information in "packets", and the MTU setting determines how big a packet is allowed to be. If a big packet travels through a location that dictates a smaller maximum size, the packet is split into two (or more) smaller ones. This is called 'fragmentation' and the split effectively doubles the resources required to handle each packet.

The MTU should have been between 1426 and 1500 bytes, but was decreasing out of control as packets travelled through the network. As a result, packets of data were getting smaller and smaller until the packet was nothing more than a couple of headers.

The result of the decreasing packet size was an sharp increase in the total number of packets, which overloaded other routers in the system.

As many Whirlpool readers know, consistant MTU size throughout the network is important to ensure routers did not have to do packet conversions resulting in fragmentation.

Put simply, normal-sized packets were going in, getting broken up into smaller and smaller packets, generating more and more packets and therefore sharply increasing the load on the network. Furthermore, the more packets there are, the less data actually gets moved, resulting in very slow data flow from a user's point of view.

CONCLUSION | It must be embarrassing that Telstra's customers are having to go to such an effort to troubleshoot Telstra's network problems. You shouldn't have to be a network engineer to use your broadband internet connection! It is clear that Telstra needs to move quickly to resolve these major network problems as well as reviewing and amending its installation instructions for field technicians.

edit #2 @ 0525 hours (sleepless) - for a good broadband plan check out this page:
http://bc.whirlpool.net.au/

brilliant search engine for plans based on your location and a few parameters.

[Bahlye]

i'm with bigpond and have had no probs lately ,cept for some massive ping spikes while in the servers...

sorry to hear some o u have...i'm feeling lucky enough to check my lotto ticket as the odds of winning lotto seem to be on par with geting a decent service from bigpond..(about 9,000,000 to 1)

[Sandy_Beret]

I got into the server (finally) about 2 am this morning... let's hope it's fixed now...

[Ablack77]

I got into the server (finally) about 2 am this morning... let's hope it's fixed now...
Thats wierd mate, it took you 2 days to get on and I've been on no probs for last 2 days. (same ISP)
Must be a local prob. :?

[Fallen.]

I work (indirectly so stop throwing stones) for Telstra building DSLAMS and network transmission stuff (technical term) and my ISP is internode for a reason.

[Sandy_Beret]

I work (indirectly so stop throwing stones) for Telstra building DSLAMS and network transmission stuff (technical term) and my ISP is internode for a reason.

The secret is out, folks... I am in a 2 year contract...

dammit

[ThePhotoshop]

I've just started being unable to log in and I'm with Internode. Anyone else getting it still?

[Fallen.]

Same thing .
Its got to be telstras fault Grrrrrrrrr
Check out Whirlpool.net.au they usually have the lowdown on net problems .

[AncientMan]

I just got logged out after the round finished, unable to read from server or something. With Internode.

[mobius]

Its EA's Tune up Tuesday :roll: ....... it will be followed by Tune up Thursday.

Every Tuesday & Thursday EA take down the Account servers to do maintance.

[Fallen.]

Anyone else not with node who have this problem?

[Fallen.]

If I have to go outside and get a life Ill be mighty pssdoff !

[mobius]

If I have to go outside and get a life Ill be mighty pssdoff !

It will be back up soon. It only lasts 30min to 1hour.

[householddog]

I work (indirectly so stop throwing stones) for Telstra building DSLAMS and network transmission stuff (technical term) and my ISP is internode for a reason.

Sorry to burst ya bubble fallenplate but im with internode and i'm getting the same issue.

Your reasoning is still sound however... :)

Anybody know the port number for the ea account server?

[householddog]

all working now!
I checekd on ea and you were right it was an official maintenance window